Your Privacy is Our Priority

Transparent, honest, and straightforward information about how we collect, use, and protect your data.

Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Data Security
  5. Sharing Your Information
  6. Your Rights
  7. Cookies & Tracking
  8. Changes to This Policy
  9. Contact Us

1. Introduction

StayPoint ("we," "us," "our," or "Company") operates the StayPoint application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including any related applications, websites, and other online services that link to this Privacy Policy (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using StayPoint, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly

We collect information you provide directly to us when you:

Note: We do not collect your location data or date of birth unless you explicitly provide this information.

3. How We Use Your Information

We use the information we collect for various purposes:

Service Operations

Improvement & Analytics

Communication

Security & Compliance

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. These measures include:

Important: While we use industry-leading security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information, but we are committed to protecting it to the best of our ability.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time by contacting us at privacy@staypoint.com.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

With Service Providers

Legal Requirements

Business Transfers

If StayPoint is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you.

Right to Correct

You have the right to request correction of inaccurate or incomplete information.

Right to Delete

You have the right to request deletion of your personal information, subject to certain legal and business requirements.

Right to Opt-Out

You can opt-out of promotional emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Right to Data Portability

You have the right to request your information in a portable format.

To exercise any of these rights, please contact us at: privacy@staypoint.com

7. Cookies & Tracking

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and enhance your browsing experience.

Types of Cookies We Use

Managing Cookies

You can control cookie settings in your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may limit your ability to use certain features of our Service.

Third-Party Tracking

We use analytics tools to track usage patterns. These tools may place cookies on your device. You can opt-out of tracking through your browser settings or by contacting us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

Your continued use of StayPoint after such modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@staypoint.com

Mailing Address: StayPoint, Lagos, Nigeria

Response Time: We will respond to all inquiries within 7-10 business days

We take your privacy seriously and are committed to resolving any concerns you may have. Your feedback helps us improve our practices and maintain your trust.